No heating or hot water
Boilers that won’t fire up, lock out or show an error code, and radiators or taps that stay cold.

No heating, no hot water or an error code you can't clear? Compare quotes from up to 3 vetted, Gas Safe registered engineers in Maidstone.
Boilers that won’t fire up, lock out or show an error code, and radiators or taps that stay cold.
Pressure that keeps dropping, drips from the boiler or pipework, and banging, kettling or whistling.
Faulty fans, pumps, diverter valves, PCBs and thermostats, and frozen condensate pipes in winter.
Boiler repairs are not a DIY job. Only a Gas Safe registered engineer can work on a gas boiler. Before they start, ask to see their Gas Safe ID card and check the back to confirm they're qualified for your type of boiler. If you smell gas, leave the property, turn off the gas at the meter if it's safe to do so, and call the National Gas Emergency Service on 0800 111 999.
A few simple checks before you book can sometimes save a call-out. Look at the pressure gauge. Most sealed systems should read between 1 and 1.5 bar when the heating is cold. Check the boiler has power, that the thermostat and timer are calling for heat, and that the gas is on, for example by trying the hob. Note any error code on the display, as it helps the engineer bring the right part.
In a cold snap, one of the most common faults is a frozen condensate pipe. Modern condensing boilers drain acidic water through a plastic pipe, often to an outside drain, and if it freezes the boiler shuts down. You may be able to thaw an outside pipe with warm (not boiling) water, as your boiler's manual explains. An engineer can reroute or insulate it so it doesn't happen again.
Maidstone's hard water causes its own faults. South East Water, which supplies the town, says most of its water comes from underground chalk. Limescale builds up in the plate heat exchanger that heats the hot water on a combi, so hot water that swings between hot and cold, or a boiler that bangs or "kettles", often points to scale. On older systems, especially in homes that still have their original radiators and pipework, sludge in the water can block the heat exchanger and pump.
If your home has been flooded, don't use the boiler or any gas appliance that got wet until a Gas Safe registered engineer has checked it.
Once the engineer has found the fault, ask for a written price for the part and labour before they go ahead. Check whether the boiler is still under warranty, as the manufacturer may cover the repair. If the boiler is old and needs an expensive part, ask for a replacement quote to compare.
If you have no heating or hot water and there's a baby, an older person or someone unwell at home, say so when you post your job. Reviews on Trade Pilot come from real, invoiced jobs, so you can see how other homeowners rated an engineer's repairs.
| Job | Typical UK range | Notes |
|---|---|---|
| Gas Safe engineer, per hour | £50–£80 | Many charge a call-out that covers the first hour and diagnosis |
| Frozen or leaking condensate pipe | £80–£200 | Rerouting or insulating the pipe costs more |
| Pump or diverter valve replacement | £250–£450 | Includes the part and labour |
| Fan replacement | £200–£400 | Depends on the boiler make |
| PCB (circuit board) replacement | £300–£550 | Genuine manufacturer parts cost more |
| Heat exchanger replacement | £400–£750 | On an older boiler, get a replacement quote to compare |
Typical UK ranges; your quotes depend on the job and access.
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